Terms and Conditions

Terms and Conditions for Goodies Distribution Pty Ltd
In these conditions:
  • “Goodies Distribution” means Goodies Distribution Pty Limited.
  • “Customer” or “You” refers to the person or company to whom the Products and/or Services are sold or supplied.
  • “GST” means the Goods and Services Tax assessable under the GST Law.
  • “GST Law” means a New Tax System (Goods and Services Tax) Act 1999, a New Tax System (Goods and Services Tax Transition Act) 1999, and all associated legislation, subordinate legislation, and administrative rulings.
  • “Products” includes disposable food service items and packaging.
  • “Supplier” means a supplier of Products to Goodies Distribution.
The following are the terms on which Goodies Distribution will supply, and the Customer must acquire Products:
  1. Ordering
1.1 Customers will be provided with an online account to access pricing, place orders, and manage their purchases. Ordering will predominantly be done through the customer’s online account via the website.
1.2 Customers are responsible for maintaining the confidentiality of their online account credentials and for all activities under their account.
1.3 You may order the Products from Goodies Distribution from time to time by completing, executing, and sending a purchase order (“Order”). An Order can also be placed via telephone, and the signed proof of delivery will confirm the Order. By placing an Order, the Customer agrees to be bound by these Terms of Supply. If there is any inconsistency between the Terms of Supply and an Order, these Terms of Supply will govern to the extent of any inconsistency.
1.4 The supply of Products by Goodies Distribution to You is subject to the Suppliers’ ability to supply sufficient quantities and types of Product to Goodies Distribution.

1.5Home / Residential Deliveries

1.5.1 You explicitly give Goodies Distribution authority to leave the goods in the safest possible place, which you must specify when ordering, in case no one is present at the time of delivery. If nothing is specified, Goodies Distribution will authorize their Shipping Provider to leave it in the best possible place.

1.5.2 Goodies Distribution is not responsible for the safety of the Products, and both Goodies Distribution and You accept the Shipping Provider’s confirmation as absolute confirmation that the goods have been delivered.

1.5.3 Should the Shipping Provider be unable to leave the goods in a safe place and takes them back, you will be liable for a redelivery fee as charged by the Shipping Provider.
1.6 Certain products, such as PLA cold cups, straws, deli bowls, and lids, are extremely heat sensitive and should not be left outdoors. Goodies Distribution will not accept responsibility for damage due to heat exposure from being left unattended.
  1. Payment
2.1 The purchase price of Products is as set out in Goodies Distribution’s most recent price list, quotation, facsimile, email, or quotation at the time You order Products. Where a quotation has not been supplied, pricing will be based on the prices listed on the website at the time of the order.Freight, handling, and insurance costs are additional and will be shown separately on Goodies Distribution invoices.
2.2 Goodies Distribution may alter Product prices without prior notice.
2.3 Goodies Distribution will invoice You for amounts due at the times specified in the Order, detailing how those amounts are calculated.
2.4 Payment must be made in full before delivery unless otherwise agreed in writing.
2.5 Goodies Distribution may issue you a credit limit and payment terms at its discretion, which may differ from your requested terms.
2.6 Interest may be charged on overdue amounts, calculated daily from the due date until payment, at the rate charged by the Commonwealth Bank of Australia to its prime commercial customers on the due date.
2.7 You must reimburse Goodies Distribution for any expenses incurred in recovering overdue amounts, including debt collection and legal fees.
  1. Cancellation Charges
3.1 If Goodies Distribution incurs a Supplier cancellation or rescheduling fee due to Customer cancellation, these fees may be recovered from the Customer.
  1. Stock Returns for Credit
4.1 Products can only be returned within 7 days of the invoice date. If Goodies Distribution is not at fault and the Customer wishes to return Products:
  • The Customer must pay freight costs both to and from Goodies Distribution, as well as a $5.00 per carton restocking/administration fee.
  • Returned Products must be unopened, undamaged, and in resalable condition.
4.2 Damaged goods are not eligible for return unless Goodies Distribution is notified within 48 hours of receipt.
4.3 Goodies Distribution reserves the right to refuse returns that do not meet the specified conditions or charge a minimum 20% restocking fee.
  1. Warranty
5.1 Goodies Distribution warrants that all Products supplied are fit for their intended purpose. If Products fail to meet requirements, they will be replaced or refunded at no cost to the Customer.
  1. Risk and Title
6.1 Ownership of Products remains with Goodies Distribution until full payment is received. In case of unpaid amounts, Goodies Distribution may reclaim Products from the Customer’s premises.
  1. Indemnity
7.1 The Customer indemnifies Goodies Distribution against any claims, losses, or liabilities arising from the supply, delay, or failure of Products.
  1. Termination
8.1 Goodies Distribution may terminate the agreement immediately if:
  • The Customer breaches these terms.
  • Bankruptcy or insolvency proceedings are initiated against the Customer.
  1. General
9.1 These terms supersede all prior agreements and will be governed by the laws of New South Wales, Australia.
9.2 All disputes must first be referred to mediation before proceeding to court.
  1. Disclosure of Credit Information
10.1 Goodies Distribution may provide credit information to reporting agencies as per the Privacy Act 1988.
10.2 Information provided includes identity particulars, credit applications, and overdue payments exceeding 60 days.
This document outlines the full Terms and Conditions applicable to transactions with Goodies Distribution Pty Ltd.